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The leader in tool, equipment and materials management since 1991

Privacy Policy

Collection of Personal Information

When you engage in certain activities on this site, such as ordering products, downloading software, or entering contests, ToolWatch may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, ToolWatch may require that you provide us personal information, such as your name, mailing address, e-mail address, and other personal identifying information. When ordering products on the site, you may be asked to provide a credit card number and/or other sensitive information. ToolWatch recognizes and appreciates the importance of responsible use of this information.

When you submit personal information to ToolWatch, you understand and agree that ToolWatch and its subsidiaries may transfer, store, and process your customer profile in any of the countries in which ToolWatch and its affiliates maintain offices, including without limitation, the United States.

ToolWatch collects this information in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to register your license and rights, if any, to technical support, upgrade discounts, or other benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. ToolWatch also uses information that you provide as part of our effort to keep you informed about product upgrades, special offers, and other ToolWatch products and services.

When accessing a password-protected area of this site, your information is stored on our servers. Your personal information is password-protected to prevent unauthorized access to it. This password is encrypted. We recommend that you do not divulge your password to anyone.

The ToolWatch site uses SSL Encryption to ensure customer security when submitting credit card information. For more information on SSL technology, visit SSL.COM.

ToolWatch currently employs the use of cookies* for tracking customer orders via the shopping cart feature on ToolWatch sites. The information kept in these cookie files is restricted to the shopping procedure and is not processed for any other reason.

Please feel free to contact ToolWatch with any further questions or concerns. It is our primary goal to provide useful information and services to our customers and we value your input and feedback.

ToolWatch Corporation
400 Inverness Pkwy, Suite 450
Englewood, CO 80112 USA
Phone: 800-676-4034, Fax: 303.799.0209
Email: info@toolwatch.com

Please include your name, address, and/or e-mail address when you contact us.

Please note that ToolWatch is not responsible for the content or privacy practices of non-ToolWatch Web sites to which ToolWatch.com or any other ToolWatch Web site may link.

Security

The foundation of the ToolWatch security network starts with the physical infrastructure in place. Our state-of-the-art data centers are protected by dual-token authentication access, intercom system, multiple video surveillance cameras and individually locked cabinets and cages. Our systems are protected by dedicated, managed firewall equipment and intrusion detection systems that receive regular security updates and patch upgrades and are monitored 24x7x365.

Within the applications themselves, customer data is maintained in a secure, logically separated manner, and all aspects of communication between end-user clients and the service that may contain sensitive data are transmitted over secure protocols and using public key encryption.