Professional Services

ToolWatch provides a full range of professional services to help you realize full value from your investment as quickly as possible.

Our professional service team's proven expertise, our time-tested best practices and our proven success methodology all work together to reduce implementation risk, minimize disruption and accelerate your anticipated return on investment.

Learn more about our services below.

JumpStart Implementation

Implementing ToolWatch is not about deploying technology and turning on a switch. It's about implementing process and productivity improvements and preparing your organization for these critical changes. That's why we developed JumpStart, our personalized implementation program designed to help you thoroughly understand your ToolWatch software and equipment and to ensure a smooth, successful transition.

Whether you're a growing company with a few hundred tools in a single warehouse or a large organization with thousands of tools in locations across the country, our JumpStart team will help you institute best practices and develop a template for success.

In just four days, you and your staff will gain greater comfort, confidence and familiarity with ToolWatch. By the time our implementation team leaves, you'll be up and running "live" with your data and trained to a point where you can continue implementing the product successfully throughout your organization.

For more information about JumpStart and our money-back guarantee, contact your ToolWatch representative today or download our JumpStart brochure. >>

Training Options for Every Customer

ToolWatch offers a variety of courses and delivery methods to train your organization quickly and cost-effectively. Besides training users on the proper use of the system, courses are also structured to help users understand how ToolWatch will help them with their day-to-day tasks—specifically, how ToolWatch will help improve their productivity, eliminate paperwork and reduce stress.

Our training courses are concentrated by function and delivered in a relaxed atmosphere. Hands-on participation is standard, questions are encouraged and ongoing feedback during the sessions is always welcome.

Because we want to bring these benefits to your organization in the quickest and easiest way possible, we offer two different training options to fit your learning style, each delivered by full-time, certified ToolWatch trainers with in-depth industry and product knowledge.

Choose the Location that Works Best for You

Every month, ToolWatch hosts training courses at our corporate headquarters just outside Denver, Colo. Training sessions are open to all ToolWatch customers. We also provide private training courses delivered in your location and at your convenience.

ToolWatch-certified consultants

Besides implementation and training services, ToolWatch-certified consultants provide a variety of flexible supplemental services to help you get even more value from your ToolWatch investment. Our certified consultants offer a unique blend of operational knowledge, industry expertise and best-practices implementation experience to ensure that your goals are achieved on time and on budget. Just as important, they're experts in the ToolWatch system and its practical applications.

The supplemental consulting services listed below can be offered before, during and/or after going live on ToolWatch.

Data Migration Services: Over time, tool and materials data that are unmanaged become unusable or difficult to work with — especially when they are being merged from various sources. If you're planning on migrating to ToolWatch from legacy systems or spreadsheets, our experienced consultants can help maintain the integrity of your data, preventing you from having to clean up or reenter vast amounts of information into ToolWatch.

Custom Development and Custom Reports: Customization projects can involve changing existing functionality, creating entirely new functional areas or simply creating customized reports that yield the information you want, in the exact format you need.

Systems Integration: Our integration services enable you to access, manage and exploit data to make more-informed business decisions. Using Web services standards to connect business processes, systems and information, we can help you integrate your ToolWatch system with your accounting, project management, ERP or any other business application.

Business Process and Best-Practices Consulting: Implementing ToolWatch is not just about technology. It's about implementing processes and productivity improvements — and about preparing your organization for these changes. While our JumpStart implementation program includes a certain degree of business-process and best-practices consulting, some organizations feel that they need more extensive help in this area in order to ensure complete system adoption and proper usage across the enterprise.

The ToolWatch ROI Justification and Assessment Program (360° ROI): Our rigorous 360° ROI program will help you determine the potential short— and long-term impacts to your bottom line from your investment in ToolWatch. Through this program, our consultants can help provide the objective investment justification you require, establish a baseline for future ROI assessment and help you make any needed adjustments for additional performance improvements once you go live on ToolWatch. To learn more, download the 360° ROI brochure.

Warehouse Manager

"Your ability to consistently deliver the right tools and materials to the field can dramatically impact field performance and project profitability."

Warehouse Manager

Making Life Easier for Warehouse and Yard Managers

You shoulder tremendous responsibility as a warehouse or yard manager. Your ability to consistently deliver the right tools and materials to the field can dramatically impact field performance and project profitability. So when the field doesn't have the right tools, equipment or materials on time, the business can suffer. And so can your reputation.

ToolWatch helps you to more easily fulfill requests for tools, equipment, materials and consumables. It puts time back into your day by helping you manage these important resources faster, more efficiently. And with virtually no paper.

Fewer Steps and Less Paperwork

For instance, you'll save time and avoid headaches with a streamlined pick ticket process. ToolWatch mobile scanning devices help you fulfill orders from electronic pick tickets faster, more accurately, and with less paperwork. You'll have a more efficient way of getting the right items go to the right jobs. You'll help keep field staff productive. All with fewer "fires" and less stress.

Simplify Tool and Equipment Maintenance Management

ToolWatch automatically notifies you when service events are coming due. It tracks the costs and service history for all your tools, equipment and vehicles. It pinpoints where you're spending your time and repair budget. And it enables you to easily keep detailed records of calibrations and inspections to meet OSHA requirements.

Make Your Delivery Personnel More Effective

Just like the big package-delivery companies, ToolWatch provides simple mobile computing devices that streamline the process of delivering or picking up tools, equipment and materials. These handheld devices even capture digital signatures and print receipts in the field. And that translates into higher accountability and reduced employee tool hoarding.

Automate Routine Purchasing Activities

ToolWatch enables you to set desired levels for tools, materials and consumables. This includes minimum and maximum thresholds for every item. When an item approaches its trigger point, ToolWatch alerts you, allowing you to take action before the item runs out. Ready to cut a PO? No problem. Simply select the items you want from the alert list and the system automatically sends them to a ToolWatch PO, complete with accurate vendor part numbers and pricing.

Designed by Industry Insiders That Understand Your World

ToolWatch helps you and your people get more done. No wasted motion, no extra steps. Better yet, it's so well conceived that it eliminates the human desire to take shortcuts. That's because ToolWatch was designed by construction industry insiders. People who understand that what you don't need is added complexity in your job. And what you could use are ways to make your day-to-day responsibilities easier, better, more efficient.

ToolWatch Training Center

Every month, ToolWatch hosts training and refresher courses at our corporate headquarters just outside of Denver, CO. These training sessions help ensure that your employees have the skills necessary to increase the use and value of your ToolWatch application.

Training topics are divided into modules that target your various business units.

ToolWatch Enterprise Essentials

Necessary skills to be successful with both ToolWatch Enterprise. Learn more >>

Materials and Consumables

Gain fundamental knowledge of the key components and skills needed to use the materials and consumables tracking functionality. Learn more >>

Service and Calibration

Learn the principal components and skills needed to use the Service and Calibration functionality. Learn more >>

Streamlining the Purchasing & Receiving Process

A comprehensive course on the ToolWatch purchasing functionality. Learn more >>

Tool and Equipment Billing Workshop

A comprehensive course on the ToolWatch billing functionality. Learn more >>

Corporate Training Schedule

Training Center Schedule weeks typically start on the third Tuesday of every month.

Accommodations and Travel Information

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>>Location map via MapQuest®

>>Accommodations near ToolWatch corporate headquarters

Bring ToolWatch Courses to Your Location

Whether you need training on a new functional area or a hybrid course that covers several business disciplines, we'll bring ToolWatch training to your location. A certified ToolWatch training professional will come to the location of your choice to deliver any or all of our training courses. Course participants work hands-on to complete exercises designed to familiarize them with key product features and functionality.

Upon completion of each course, a brief examination is administered and participants are awarded certification for the skills they have mastered.

Training courses offered include: