We’re Here When You Need Us
From the moment you implement ToolWatch, our team of knowledgeable product support experts is at your service. Our experienced support professionals are seasoned ToolWatch employees who have been extensively trained to help you resolve issues expediently.
Full product support is included as part of your ToolWatch subscription
- Multiple channel options: phone, e-mail and Web support
- Live phone support Monday through Friday, 8am to 5pm Mountain Time (excluding holidays)
- No limit on the number of cases you can submit
Customer Support Contact Information
Submit a support case (recommended for quickest response time)
400 Inverness Pkwy, Suite 450
Englewood, Colorado 80112
Toll Free: 800-676-4034
Scheduled Maintenance Information
In order to serve you better, we periodically conduct scheduled maintenance and updates to our servers. Scheduled maintenance events are performed outside of normal business hours, and you will always be notified ahead of time via e-mail.
Please contact us with any questions you may have.