Customer Support:
We're Here When You Need Us
From the moment you implement ToolWatch, our team of knowledgeable product support experts is at your service. Our experienced support professionals are seasoned ToolWatch employees who have been extensively trained to help you resolve issues expediently.
Full product support is included as part of your ToolWatch subscription
Services include:
- Multiple channel options: phone, e-mail and Web support
- Live phone support Monday through Friday, 8am to 5pm Mountain Time (excluding holidays)
- No limit on the number of cases you can submit
Customer Support Contact Information
Phone: 800-676-4034, Option 1
E-mail: support@toolwatch.com (recommended for quickest response time)
Corporate Headquarters
400 Inverness Pkwy, Suite 450
Englewood, Colorado 80112
Phone: 303-799-0272
Toll Free: 800-676-4034
Fax: 303-799-0209
Scheduled Maintenance Information
In order to serve you better, we periodically conduct scheduled maintenance and updates to our servers. Scheduled maintenance events are performed outside of normal business hours, and you will always be notified ahead of time via e-mail.
Please contact us with any questions you may have.
