Customer Support

Customer Support

Here when you need us

From the time you decide to implement the ToolWatch platform, our focus is on helping you optimize the system to meet your specific requirements. Our Client Services team can walk you through defining your data and provide best practices to ensure you maximize the system’s effectiveness.

Once you’re up and running, the ToolWatch Customer Support team is on call every business day to quickly respond to your inquiries. Our industry-leading support professionals have extensive training and experience in helping companies identify and resolve issues rapidly and completely.

ToolWatch comes with comprehensive product support.

Services include multiple channel options: phone, email and web‑based support.

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If you cannot enable JavaScript, please email us at or call us at 800‒580‒3114. Live phone support is available Monday–Friday, 7 AM–4 PM Mountain Time (excluding holidays).