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    Why ToolWatch

    Trusted Team

     

Our Success Managers and Implementation team work with you every step of the way.

Our first step is to learn more about your business operations, goals and timeline. We analyze your processes, make recommendations, and propose a plan based on best practices. Our team guides you through the complete implementation process. We stay with you every step of the way, training your teams. After your implementation, our coaches continue to work with your team for success.

Your success, our passion

We are continually helping our customers leverage our easy to use platform to run their businesses more efficiently, more cost-effectively, and more profitably.

Implementation

Our coaches guide you through each phase of the process, ensuring a successful implementation within an agreed-upon timeframe.

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Support

We provide you with a dedicated Customer Success Manager that will work closely with you and continuously monitor your success to help your team fully utilize all that ToolWatch has to offer. Our technical support team addresses all your technology related questions.

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Training

ToolWatch offers various training services, including online training, in person training in our training center, and continuing education to provide comprehensive training for your entire team to help maximize the value of your investment.

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Professional Services

Get more from ToolWatch with support from our Professional Services team. They handle everything from offloading system administration tasks to coaching on how to best setup ToolWatch to support your most complex operational needs.

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  • With ToolWatch we can teach people how to use the software to their ability levels. From a tech guru in admin to someone who can barely turn on a computer, we can teach everyone how to use the system.

    David Meacham

    Account Manager, Jenco Inc.

  • ToolWatch is a helpful company. I can get the support I need and usually recognize the voice on the support line. I had to do a special report and they were so helpful in getting that report ready.

    Ken Dixon

    Vice President, Todd Construction Inc.

  • The ToolWatch system has become an essential part of our company because we can very easily keep track of tools, equipment, and materials in real time. We can quickly see where all our assets are and make sure the jobs won’t experience delays if they need anything.

    Vinny Fattorusso

    Inventory Manager, The Hillis Group

  • We’re anticipating $750,000 to $800,000 worth of tool utilization this year. Not all of that is added profit, of course, but we are tracking our tools better and not spending money on tools we don’t need. Now we are job-costing these items instead of sweeping them into a black hole of overhead.

    Eric Monahan

    Controller, Woodruff Construction

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ToolWatch has been the construction industry’s trusted solution for more than 30 years.