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    Frequently Asked Questions


Answers to some of the most frequently asked questions about ToolWatch

What is ToolWatch Used for?

ToolWatch is a construction operations platform that enables our customers to track and manage their tools, equipment and materials. Toolwatch goes beyond simple tracking with the ability to transfer and reassign assets, manage inventory levels, schedule equipment service, purchase and receive additional assets, and much more. Together ToolWatch's capabilities help customers streamline their operations to improve efficiency and profitability.

What are the primary benefits of using ToolWatch?

ToolWatch helps companies run their businesses more cost‐effectively and more profitably by increasing field productivity through improved operations.

What types of companies use ToolWatch?

ToolWatch customers span multiple trades and industries including construction general contractors, electrical contractors, mechanical contractors, specialty trades, energy, utilities, and other organizations with significant tool, equipment, and material management needs.

How do we get ToolWatch up and running for our Company?

We pair an experienced Implementation Specialist with each customer to ensure key milestones are met throughout the implementation process. We will be with you each step of the way from data entry to training to integration set-up to go-live.

How do I get my employees trained on ToolWatch?

ToolWatch offers various ways to train your employees. We offer online live training via Zoom, in-person training at our ToolWatch Training Center in Denver as well as self-guided training via our ToolWatch University collection of videos. Learn More

How do I get my data into the ToolWatch system?

A ToolWatch Implementation Specialist will walk you through how to transfer your data using our Migration Template. If you do not have existing data, our Technical Training Team will teach you how to manually enter your data into ToolWatch. If you're integrating with another system your Implementation Specialist will assist in setting up the integration and syncing necessary data.

How does ToolWatch work?

ToolWatch is a cloud-based platform that allows all users within an organization – field, warehouse, and back office – to login from any internet-connect device to view and manage tools, equipment, materials and consumables. Field personnel can easily request items they need on site and initiate returns when those items are no longer needed. Warehouse workers can fulfill pick tickets, restock inventory, and track items from warehouse to job site and back. Back office teams gain visibility into where assets are allocated in the field, as well as the ability to view dashboard analytics and integrate other key systems to improve operational efficiency and reduce errors.

How much does ToolWatch cost?

The cost of ToolWatch depends on what capabilities your company needs and the number of assets you want to manage in the system. To learn more and request a quote, please reach out to us.

What programs does ToolWatch integrate with?

ToolWatch integrates with a broad range of other technologies and business systems, including Enterprise Resource Planning (ERP) Systems, accounting systems, construction management, tool manufactures, fleet tracking systems, and more. To learn about all of ToolWatch's integrations, visit our integrations page.

How do I get my team to use asset tracking?

ToolWatch knows that you must get users to adopt a system for it to provide value. That's why ToolWatch supports every customer with implementation and training, to ensure the system gets set up correctly and users know exactly how to start tracking assets on day one.

What else can ToolWatch help me with besides asset tracking?

ToolWatch started as a tool tracking system 30 years ago. Since that time, we have expanded upon the core asset tracking use case to address construction operations management more broadly. This means not only tracking tools but all types of construction assets – tools, equipment, materials, and consumables – and we've moved beyond tracking to include many ways to manage assets, such as requests, transfers, returns, job cost and billing, purchasing and receiving, equipment maintenance and scheduling, and more. The result is a comprehensive solution that helps construction companies streamline their operations by providing enterprise-wide visibility, controls, and reporting of assets of all types.

How many user licenses come with ToolWatch? Is there an extra charge if I need more users in the system?

ToolWatch does not limit the number of users that can be added to an account; any number of users can be added without increasing the cost. We believe the more people using the system, the more accurate and valuable the information will be. ToolWatch also supports any number of stocking and field locations at no additional cost.

Does ToolWatch offer a GPS tracking solution?

ToolWatch offers support for GPS tracking through our integration partner, GPS Insight. Visit our integrations page to learn more about this and ToolWatch's other integrations.

Can you use RFID with ToolWatch? BLE?

Yes! ToolWatch supports many scanning and tracking technologies, including RFID, BLE, barcodes, and more. And best of all, you can mix and match these as needed.

Can ToolWatch be used to manage vehicles/heavy-equipment fleets?

Yes, some of ToolWatch's customers are already tracking and managing their fleets of vehicles and heavy equipment with ToolWatch through our integration with GPS Insight as well as ToolWatch's native equipment management capabilities. And we plan to add other capabilities to our platform in the future to further support fleet management.

Does ToolWatch have safety checklists?

Yes! ToolWatch recently acquired Safety Reports, which offers robust mobile safety management solutions including safety checklists and compliance reporting.

Does ToolWatch track employee time?

No, ToolWatch does not offer time and attendance tracking at this time.

I have other questions. How can I learn more?

We'd be happy to answer any and all additional questions you have. Please contact us to schedule a meeting


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